Frequently Asked Question

Frequently Asked

questions

General

We have value-add professional service partners, or we can also partner with one of your preferred vendors to provide the services required.

Product

It depends on the target environment. For VMware environments, our Telemetry Collector Service (TCS) utilizes a vCenter plugin without running an agent on the target machine. For bare metal, or virtual environments where metrics are unreliable or aren’t readily available, our TCS Agent should be deployed.
Our TCS Agent has been tested and currently supports Debian- and Red Hat-based operating systems, as well as Windows Server 2016+.
Yes, documentation is available upon request for Inframeter service installation as well our developer API Services.
There is a fee to deploy the Telemetry Collection Service (TCS) and a usage fee based upon the quantity of machines being monitored. There is also a maintenance and support component which covers software upgrades and technical support.

Ready to get

STARTED?